Hook Me With Quality
by Anne Wingate
(Salt Lake City)
My daughter once told me about a time when she carefully examined an item at a craft show, so that she could go home and make one herself.
I thought, but did not say (maybe I should have said), that I considered this dishonest. However, in view of my daughter's well-known dislike for actually doing crafts, I had a hunch she'd go back the next year and buy the item.
I enjoy crafts. But my eyes have gone bad. I can no longer do what I used to do, and when I go to crafts shows, I buy the things I would like to have been able to make by myself.
What are these?
Top of my line is things for my grandchildren and things for the home — really useful things, not a blue owl with a brass ring on the bottom for me to hang a kitchen towel on. Why would I want a blue owl in my kitchen? But I love kitchen towels made from half a hand towel, with a crocheted top that buttons together and will go through the handpulls on my under-sink cabinets.
The real top of my line is beige or off-white cotton potholders, made of a double length of solid single crochet about eight inches long, folded, and crocheted together around the three open sides, ending with a loop so that I can hang it on hooks beside the stove. Too many people make these of acrylic yarn. They don't stop to think that acrylic burns. So does cotton—I have burned ends off a couple of my potholders—but cotton doesn't melt or flare up. Acrylic does. And yes, I've made enough cotton potholders myself that I do know you have to charge more for them than the person in the next booth is charging for acrylic potholders. Cotton yarn costs more. But it's not going to burn my hand.
I look for classic items. Trendy today is trashy tomorrow. I don't like things crocheted or knitted of eight-color yarn. If I get a sweater for my two-year-old granddaughter, I want it to be in a classic color, preferably a unisex color so it can be passed on to her newborn brother. My stepdaughter lamented, when I gave her several blue shoulder-type burp pads, that she was so thankful to have some that weren't pink! If I had been thinking straight, I could have given her some yellow ones as well as pink ones the first time.
My own advice to professional crafters would be,
think of your customers. My grandfather made a lot of things to sell at craft shows that wound up languishing at home for thirty or forty years, because he hadn't bothered to ask himself how many people wanted an ashtray that looked like a green frog sitting on a green lily pad beside the yellow water lily in which the ashes were to be placed, or a kitchen gadget on which to hang a bottle opener and an ice pick that looked like a Dutch boy with green trousers and a yellow shirt with red buttons. He's been dead thirty years and I have that gadget hanging in my kitchen, but only for love of my grandfather. I don't use it.
There is very little need for varnished moose turds (advertised as such) or stuffed jackrabbits with antelope horns. Make things your customers can buy and take home and USE or give with the certain knowledge that the recipient will use; don't make things that people may buy because they're cute but will then take home and wonder "Why in the heck did I buy that?"
Grab my attention with quality, not with trashy novelty, and I'll be your customer for life.